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Getting Started

12

What are Cansego’s Advantage Plans?
Can still take the GED test in Canada?
Did Onsego change to Cansego?
How do I sign up for Cansego?
Does Cansego provide practice tests?
What is Cansego?
How does the CAEC Essay Checker work?
What makes Cansego’s CAEC prep different?
What subjects does Cansego cover?
Can I buy one subject prep?

Your Cansego account

12

How to contact Cansego
Can I use Cansego on multiple devices?
Where is the Virtual AI Tutor?
My account expired and I can’t log in
How does Cansego work?
How to take notes
What happens when my plan expires?
How to Check When Your Plan Expires
Website says Incorrect user or password
Can I skip lessons and modules?

CAEC Test

18

Where can I take the CAEC test?
Are GED credentials still valid?
Is the CAEC diploma the same as a high school diploma?
Which provinces and territories offer the CAEC test?
What happened to the GED test in Canada?
Can I still use my GED scores for the CAEC diploma?
How is the CAEC different from the GED
What kind of documents can I use to take the CAEC test?
Does Cansego provide the CAEC test?
Do CAEC test scores expire?

Payments

7

Can I pay with a prepaid card?
How do I request a refund from Cansego?
What should I do if my credit card is declined?
Does Cansego offer refunds?
What happens if my payment fails?
How long does a refund normally take?
What payment methods does Cansego accept?

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What payment methods does Cansego accept?

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What payment methods does Cansego accept?

Cansego accepts credit cards, debit cards, PayPal, and Klarna for secure and convenient payments. Klarna may offer installment payment options, depending on your eligibility.

Updated on July 19, 2025

How long does a refund normally take?Can I pay with a prepaid card?

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