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Getting Started

12

What are Cansego’s Advantage Plans?
Can still take the GED test in Canada?
Did Onsego change to Cansego?
How do I sign up for Cansego?
Does Cansego provide practice tests?
What is Cansego?
How does the CAEC Essay Checker work?
What makes Cansego’s CAEC prep different?
What subjects does Cansego cover?
Can I buy one subject prep?
How do I get started with earning a CAEC diploma?
How long does it take to prepare for CAEC test?

Your Cansego account

12

How to contact Cansego
Can I use Cansego on multiple devices?
Where is the Virtual AI Tutor?
My account expired and I can’t log in
How does Cansego work?
How to take notes
What happens when my plan expires?
How to Check When Your Plan Expires
Website says Incorrect user or password
Can I skip lessons and modules?
There is no sound in videos
I can’t log in to my account

CAEC Test

18

Where can I take the CAEC test?
Are GED credentials still valid?
Is the CAEC diploma the same as a high school diploma?
Which provinces and territories offer the CAEC test?
What happened to the GED test in Canada?
Can I still use my GED scores for the CAEC diploma?
How is the CAEC different from the GED
What kind of documents can I use to take the CAEC test?
Does Cansego provide the CAEC test?
Do CAEC test scores expire?
Can I take the CAEC test in a different province?
Can I take the CAEC test online?
How much is the CAEC exam?
How do I get my CAEC diploma?
How to take the CAEC test
What happens if someone is caught cheating on the CAEC test?
What is the passing CAEC test score?
Can I retake the CAEC test if I fail?

Payments

7

Can I pay with a prepaid card?
How do I request a refund from Cansego?
What should I do if my credit card is declined?
Does Cansego offer refunds?
What happens if my payment fails?
How long does a refund normally take?
What payment methods does Cansego accept?

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Payments

Can I pay with a prepaid card?
How do I request a refund from Cansego?
What should I do if my credit card is declined?
Does Cansego offer refunds?
What happens if my payment fails?
How long does a refund normally take?
What payment methods does Cansego accept?

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